Suscriptor e-Complaint is designed to meet legal department needs in enterprises to improve their litigation management by automating processes from lawsuit generation, through court process management and monitoring case activities, to real-time data and analytics. It also strengthens the accessibility and integrity of the B2C and B2B by enabling to interface electronically with company’s legal department.

During litigation management, documents together with appropriate metadata are stored into ECMS and by deployment of BPM tools, litigation processing can deploy complex rules and workflows with ease. Electronic retrieval of documents is possible with easy download of stored electronic documents.

An important aspect of system is possibility to manage caseloads, scheduling, and measuring the time between case filing and disposition. Embedded calendar module allows to track and schedule hearings, arrange tasks and notifications, and set meetings related to court scheduling.

System support low level integration with e-Archive solution for Protocol and Archive management to automate registration and archiving tasks of documents related to litigation processes. Moreover, Suscriptor e-Scan, e-Sign and e-Applog can be integral part of e-Complaint to provide full featured web based scanning and signing of documents, as well as application logging to comply GDPR requirements.
Moreover, integrating Suscriptor e-Complaint with ERP systems can improve litigation management by automatic calculation of interest.